Thank you for choosing SageWrite! We value your satisfaction and aim to provide you with the best experience with our software. However, we understand that sometimes situations may arise where a refund is necessary. To ensure transparency and fairness, please read our refund policy carefully.
We offer refunds for purchases made within the last 14 days for customers who meet the following criteria:
- The customer has purchased one of our subscriptions, and;
- The customer has not used our software during the specified period.
If you meet the eligibility criteria mentioned above and wish to request a refund, please follow these steps:
- Contact our customer support team at info@sagewrite.com within 14 days from the date of your original purchase;
- Provide your purchase details and any relevant information to support your refund request;
- Our team will review your request and respond to you within a reasonable timeframe.
Upon approval of your refund request, SageWrite will initiate the refund process. The refund will be issued using the same payment method used for the original purchase. Please note that depending on your payment provider, it may take several business days for the refund to reflect in your account.
We do not offer refunds or partial refunds under the following circumstances:
- If the refund request is made after 14 days from the date of purchase;
- If the customer has used our software during the specified period;
- If the purchase does not fall under any of our subscription plans;
- If the customer violates our Terms of Service or any other applicable policies.
If you believe your refund request was unfairly denied or have any other concerns, please reach out to our customer support team. We are committed to addressing any issues promptly and finding a resolution that satisfies both parties.
SageWrite reserves the right to update or modify this refund policy at any time without prior notice.
Any changes to the policy will be effective immediately upon posting on our website. We encourage you
to review this page periodically for the latest information.
By using our software and services, you agree to comply with this refund policy.
If you have any questions or require further assistance, please do not hesitate to contact our customer support team at info@sagewrite.com
Thank you for choosing SageWrite, and we look forward to providing you with an exceptional experience!